Tag Archives: it support

Have you tested your recovery plan? and 3 other important questions…

Updated on November 9, 2011

A recent article I have read highlighted that many businesses have never tested the recovery process in the event of a server or site failure. With business continuity being a core component of risk management, a well-rehearsed plan lays the … Continue reading →

Posted in Education, Hints & Tips, IT Support, Technology, Virtualisation | Tagged backup, backup routines, business continuity, colocation, data centre, disaster recovery, DR plan, it support, maintenance, managed solution, offsite backup, planning, Recovery Point Objective, Recovery Time Objective, Remote Backup, sbs 2008, sbs 2011, SBS 2011 Backup, Symantec Backup Exec, Tape Backup | Leave a comment

256 (8bit) colour mode missing when using Remote Desktop (RDP) in Windows 7

Updated on June 3, 2010

Windows 7 comes with a new version of Remote Desktop which we have noticed no longer allows you to create connections with 256 (8bit)screen resolution. If you need to create a connection using 256 (8bit) colour mode, follow the instructions … Continue reading →

Posted in Hints & Tips, IT Support | Tagged hints, it support, rdp session, remote desktop, windows 7 | Leave a comment

Required firewall ports to open for Small Business Server 2003 & 2008

Updated on May 17, 2010

Installing Microsoft Windows Small Business Server 2003 or 2008, want to know which ports to open on your router….. Well here you go! Small Business Server 2003 Post 25 – SMTP Port 80 – HTTP Port 443 – HTTPS Port … Continue reading →

Posted in Communications, Hints & Tips, IT Support, Technology | Tagged business broadband, common, firewall, it support, sbs, security, small business server | 1 Comment

Weird Vista Issue – Cannot rename or move a file or folder in Windows Vista

Updated on May 15, 2010

Have you ever been working on a Windows Vista PC trying to rename or move a file or folder and got a weird error saying “The file or Folder does not exist” This is caused by a little known issue … Continue reading →

Posted in Hints & Tips, IT Support | Tagged common, folder, folder does not exist, it support, tip, users, vista issue | 2 Comments

Windows XP Mode on Windows 7

Updated on April 20, 2010

Application support and compatibility has always been a major obstacle for end users when considering Operating System upgrades. This has always been the case with Microsoft Windows. However with the advent of Windows 7, Microsoft have taken the extra initiative … Continue reading →